AC Repair Austin Tx | 24 Hour Emergency | Air Conditioning HVAC ServiceThank you for visiting our website. We are one of the best AC repair service companies in all of Austin Tx. When it comes to providing quality HVAC service, many customers choose us. Customers know that when they contact us, they are getting honest & professional service. Our great reputation was created by 2 generations of quality service. In order for us to provide the best customer experience, most all of our staff has a minimum of 10 years experience. All of our positions are filled by experienced personnel. It can get quite hot in Austin, so you don't want to fool around with just any AC repair company. People call us first, because they know we are a trusted HVAC company. If you do a little research, even the top AC companies are having a tough time maintaining the little reputation they still have left. When it is 100 degrees outside, it can feel like an eternity waiting for an AC technician. What is our secret? Why are we so much better than the regular A/C company? Well, we always come on time. Sounds easy right. Being on time is a big problem for most AC repair companies. And running late to a customers home can be a disaster sometimes. Many companies double & triple book technicians for a specified time slot. Usually causing the technician to be late for your appointment. When you call us you never have to worry about your technician having to go to another call when he arrives to your home. When the technician is done repairing your air conditioning equipment then he will given another job.
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Many technicians are under pressure when they come to your home. We have seen many technicians with over 30 years experience, perform poorly when the pressure starts to build up. 30 years experience does't mean anything when the technician can't to a quality job. Many companies are using techs coming right out of trade school. It can be very risky having a technician with limited experience enter your home. Many companies choose to deal with trade school techs, because they are cheap to hire and easily manipulated and control by the company. The bad news is that, the savings isn't passed on to the consumer. Instead the company is looking to make a huge profit off the inexperienced tech. Most companies that utilize the services of trade school techs are the most expensive in the industry. Yep, you are paying top dollar for having a rookie tech come to your home.The customer usually will not know the level of experience the technician has. At 5 Star Repair Services Inc., we never use entry level technicians.
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At 5 Star Repair Services Inc. we don't put any pressure on any of our AC techs. He can stay at your home, no matter how long it takes to get your AC working again. You can imagine how bad it can get with techs with little experience. The warranties and customer complaints start to pour in. Many companies will take at least 24 hours to come back to your home if you AC broke again. If your AC breaks down Friday night, you will most likely be stuck in a hot house till Monday. Then you are stuck paying double the money for the repairs over the weekend for having another firm to take care of the problem. At this point, customers start to realize that the office staff is just as bad as the technician that went to there house. It can get even worse. Many customers want refunds from the bad experience. The majority of companies will not issue refunds no matter how hard you cry.
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